User information on this site is kept strictly confidential. The site may, however, use this information from time to time for purposes such as corresponding with the users for various issues. We shall duly seek permission of the users in such cases. We collect personal information when you make a donation. Some of this information is a legal requirement of the Government of India, such as your postal address. We do not collect or have access to the credit card numbers or bank account information our third-party vendors ( i.e. PayU ) collect to process online transactions. Balaji Temple will not share, rent or sell your personal information to third parties. Changes to Privacy Policy We may change this Privacy Policy from time to time and when such a change is made; we will post a revised version on this Website. Please note that changes are effective when they are posted and it is your responsibility to read the Privacy Policy from time to time in order that you are aware of any such change. Your continued use of the Website and/or the services connected with it will indicate your agreement to any such change. The Privacy policy was last reviewed during November 2019 We take privacy seriously and we value yours. In case you have any further questions or concerns about our Privacy Policy, please write to us at   Cookie Policy What Are Cookies? Cookies are files or pieces of information that may be stored on your computer (or other internet-enabled devices, such as a smartphone or tablet) when you visit our site. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number/email id.   What do we use cookies for? We use cookies to make the site easier to use and to better tailor the experience to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our site. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our site and to help us improve their structure and content.   Disclaimer Sri Balaji Temple shall endeavor to put up only such information on the site which has been verified or otherwise as being true to the best of our knowledge and belief. However, Sri Balaji Temple does not accept any liability due to the inaccuracy of information or data provided on this site. Any liabilities arising out of any act or omission by a visitor to this site, by relying on or using the information provided on this site, shall be solely to the account of such visitor. Sri Balaji Temple disclaims any liability, legal or otherwise, that may arise due to the act, omission or otherwise of any visitor to this site, or caused by the same. Visitors also acknowledge that visiting this site is an implicit acceptance of this disclaimer on their part. Refund/Cancellation Policy Transactions which are successfully debited by the payment gateway but not confirmed back to Balaji Temple system are deemed to be failed transactions. All such transactions are eligible for refund post reconciliation. In such transactions, money is refunded in 10-15 working days. All donations are FINAL. Cancellation/Refund is not allowed. For enquiries, write to